Privacy Policy

The Liveo Kirkland site is operated by Liveo Kirkland SEC. For any question regarding the protection of your personal information, or to exercise your rights, you may contact the person responsible for the protection of personal information:

We collect only the information needed for the purposes described below:

• Contact form: your name, email address, phone number and the content of your message, processed through our provider HubSpot to respond to your request.
• Booking: the information you provide to book a visit, processed through Calendly.
• Analytics cookies (optional): with your consent, we use Google Tag Manager and PostHog to understand site usage and improve it. These cookies are only activated after you accept them in the cookie banner.

We use your information to respond to your requests, schedule and confirm visits, send you the information you requested and, if you consent, to measure and improve the performance of the site. We do not sell your personal information.

We keep your information only for as long as necessary for the purposes for which it was collected or to meet our legal obligations, after which it is destroyed or anonymized. Information related to a contact or visit request is kept for the duration of the relationship and a reasonable period thereafter.

Under Quebec Law 25 and the federal Personal Information Protection and Electronic Documents Act (PIPEDA), you have, among others, the following rights:

• Access: obtain a copy of the personal information we hold about you.
• Rectification: have inaccurate, incomplete or ambiguous information corrected.
• Withdrawal of consent: withdraw your consent to analytics cookies or other consent-based processing at any time.
• Complaint: file a complaint with the Commission d'accès à l'information du Québec if you believe your rights have not been respected.

To exercise any of these rights, contact the person responsible for the protection of personal information by email at rgagnon@sotramont.com, by phone at 514-262-8132, or by mail at the address above. We will respond within the timelines prescribed by law. You may also withdraw your consent to analytics cookies by declining or clearing cookies in your browser.

On your first visit, a banner lets you accept or decline analytics cookies. No analytics cookies are stored before you accept. You can change your choice at any time by clearing your browser's site data, which will show the banner again.